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Legal

Terms of Service

Last updated 11 November 2026

The short version. We never verify your identity, and we never will. Your privacy is the whole point of AnonVisa. All we ask is that you use your card the way you would use any other card: for everyday, lawful things.

These Terms govern your use of AnonVisa, its website, its Telegram bot @AnonVisaApp and the prepaid virtual cards ordered through it ("AnonVisa", "we", "us"). By creating an account, or by ordering, funding, holding or using a card, you confirm that you have read and accept these Terms. If you do not agree, do not use AnonVisa.

1. Definitions

2. No identity verification, and who may use AnonVisa

AnonVisa does not perform identity verification ("KYC"). We do not ask for, collect or store your name, address, date of birth, identity documents, selfie, email address or phone number. Access depends only on your Account Code.

The cardholder name and billing details shown for a Card are assigned for the Card's operation and do not identify you. Use them only to complete payments where the Card is accepted.

If a Card Issuer, a Card Network or applicable law requires information that we do not collect, the affected Card may be restricted, suspended or closed.

You must be at least 18 years old and legally able to accept these Terms. You alone are responsible for making sure that obtaining, funding and using a Card is lawful where you live and where you pay, and for any tax or reporting duties that apply to you.

You may not use AnonVisa if you are subject to sanctions of the United Nations, the European Union, the United Kingdom or the United States, if you are located in a country or territory under comprehensive sanctions, or if you act on behalf of such a person.

3. Your Account Code

Your Account Code is shown once, when you create your account. It is the only way into your account and your Cards. We store only a one-way hash of it, so we cannot recover, reset or reissue a lost code, and we cannot move Cards to another account. Anyone who has your code can use your Cards and their balances.

Keep your Account Code, revealed card details (number, expiry, CVV) and 3-D Secure codes secret. You are responsible for every action taken with them. AnonVisa staff will never ask for them.

4. What a Card is

A Card is prepaid. You can spend only the Card Balance. It is not a credit card or a bank account and gives no credit or overdraft. Card Balances earn no interest, are not deposits and are not covered by any deposit guarantee or compensation scheme.

AnonVisa is a technology service that arranges ordering, funding and management of Cards. AnonVisa is not a bank, card issuer or electronic money institution, and does not hold Card Balances. The Card is issued and operated by the Card Issuer under its rules and those of the Card Network, which may change without notice.

5. Ordering a Card

When you order a Card we create a pending order with its own Deposit Address. The Card is issued only after the first deposit is confirmed and credited. A pending order that receives no deposit within 72 hours expires, and nothing is charged.

The number of Cards per account and the number of pending orders are limited. Card types, networks and features may change, be withdrawn, or be temporarily unavailable. Issuance may fail or be delayed for reasons outside our control. Card numbers, expiry dates and billing details are set by the Card Issuer.

6. Funding a Card

7. Fees

Our fees are shown before you order a Card and before each deposit, and the figures shown at that time apply. They may change for future Cards and deposits. They are:

The Card Issuer charges its own fees, deducted from the Card Balance. They currently include:

Cross-border fee1% Mastercard · waived Visa
Transaction fee0.5% Mastercard
Spending in a currency other than USD1.5% Visa
Purchases under US$50US$0.30 each
Refund fee2% of the refunded amount
Declined charge above the balanceUS$0.50
Cancelled purchase of US$5 or moreUS$1
Chargeback penaltyUS$0.50 each
Apple Pay / Google Pay0.2%
Card cancelled because of chargebacksUS$0.50

Card Issuer fees are set by the Card Issuer and may change without notice. Merchants and the Card Network's currency conversion may add further costs outside our control.

8. Using the Card

You may use a Card wherever the Card Network is accepted for online and card-not-present payments, subject to the Card Issuer's rules. Acceptance by a merchant, platform or country is not guaranteed. Transactions can be declined, for example for an insufficient balance, a frozen Card, wrong details, a merchant category or country the Card Issuer does not allow, or a risk decision we do not control. Apple Pay, Google Pay, subscriptions and merchant verification depend on third parties and are not guaranteed.

We are not a party to your purchases. Raise complaints about goods or services with the merchant. Keep enough balance for your transactions, fees and later captures; if something settles for more than the Card Balance, you owe the difference and it may be deducted from later fundings of any of your Cards.

9. Prohibited use

Privacy and the law go together. Like every card provider, we have to ask that you do not use AnonVisa or a Card, or let anyone else use them:

10. Keeping the service available

To keep cards working for all customers, our card partners and the card networks require that clear cases of misuse are acted on. Where the law, the Card Partner, the Card Issuer or a Card Network requires it, we may pause funding or a Card on the affected account. This never touches normal, everyday use. We respond only to valid legal requests, and because we do not collect personal data, there is very little that exists to share; see our Privacy notice.

11. Declines and closure by the Card Issuer

The Card Issuer may lock, suspend or cancel a Card at any time under its own risk and compliance rules. In particular, a Card is cancelled automatically after 5 declined attempts in a row, when declines reach 20% of all transactions on the Card, or when chargeback limits are exceeded. We cannot override these decisions and may not be told why. A cancelled Card cannot be reactivated, and the fees in section 7 may apply.

12. Refunds, disputes and no withdrawals

Merchant refunds go back to the original Card, less any Card Issuer refund fee, and take as long as the merchant and Card Network need. Card Balances cannot be withdrawn as crypto, cash or to a bank account, and credited deposits cannot be sent back to a blockchain address. Raise disputes promptly through support; we pass them on but cannot guarantee an outcome.

13. Freezing and card details

Where the Card type supports it you can freeze and unfreeze a Card at any time. A freeze takes effect once any funding in progress has finished. Deposits made while frozen are held and credited after you unfreeze. Refunds, earlier authorisations and fees may still post to a frozen Card. Card details and 3-D Secure codes can be revealed only a limited number of times in a given period. Balances and activity shown to you may lag behind the Card Issuer's records.

14. Closed and expired Cards

If a Card is closed, its remaining balance is handled under the Card Issuer's procedures. We will make reasonable efforts to have a recoverable balance returned to you, for example to another of your Cards, but do not guarantee recovery, amount or timing. Never send funds to the Deposit Address of a Card that is closed, cancelled or expired; such deposits are not credited automatically.

15. Third parties and availability

Cards depend on the Card Partner, the Card Issuer, the Card Networks, the Ethereum network, swap providers and other third parties we do not control. Their outages, delays, errors, insolvency or rule changes may delay, block or prevent funding, use of a Card, or recovery of a balance, and we are not responsible for them. We may change, suspend or discontinue the service, Card types or features at any time, and will give notice on the website or our Telegram channel where practical.

16. Privacy

We keep only what is needed to run the service: a one-way hash of your Account Code, session data, Card and deposit records, support tickets, and, if you link it, your Telegram chat ID. We do not store card numbers, CVVs or 3-D Secure codes. Card data and transactions are processed by the Card Issuer and Card Network under their own policies. Blockchain transactions are public and permanent. See the Privacy notice.

17. Liability and indemnity

The service is provided as is and as available, without warranties of any kind. To the maximum extent permitted by law, we are not liable for losses caused by a lost or disclosed Account Code or card details; assets sent to the wrong address, network or token; the decisions, fees, outages or insolvency of the Card Partner, the Card Issuer, a Card Network or any other third party; declined, reversed or disputed transactions; or the locking, suspension or cancellation of a Card. Where liability cannot be excluded, our total liability relating to a Card is limited to the AnonVisa fees you paid for that Card in the three months before the event.

You agree to indemnify AnonVisa against all claims, losses, fees, chargebacks, penalties and costs arising from your use of a Card or your breach of these Terms.

18. Changes

We may update these Terms at any time. Updated Terms apply from publication to your continued use of AnonVisa. If you do not agree, stop using your Cards.

19. Contact

Support: open a ticket from your dashboard, or message @AnonVisaApp on Telegram. News: @AnonVisa.

BY CREATING AN ACCOUNT, OR ORDERING, FUNDING OR USING A CARD, YOU ACKNOWLEDGE THAT CARDS ARE ISSUED AND OPERATED BY AN INDEPENDENT CARD ISSUER, THAT ANONVISA DOES NOT VERIFY YOUR IDENTITY AND CANNOT RECOVER A LOST ACCOUNT CODE, THAT YOU WILL USE ANONVISA ONLY FOR LAWFUL PURPOSES, AND THAT YOU ACCEPT THE RISKS DESCRIBED IN THESE TERMS.