Questions and answers
Privacy
Do you do KYC?
No. We never ask for ID, a selfie, an email, a phone number or an address, at any amount and at any point. There is no verified tier, because there is no verification.
What do you actually store?
A one-way hash of your account code, your cards (type, the name you gave them, status, deposit address), and support tickets you open. Not your name, not your card number, not your CVV. See the Privacy notice.
Should I use Tor or a VPN?
You can. Like any website, our servers see the IP address you connect from, but we do not save it with your account. If you do not want us to see it at all, use Tor or a VPN.
Is it legal?
Prepaid cards are legal in most places, but rules differ by country. You are responsible for checking what applies where you live. Like any card, it is meant for lawful use; the details are in our Terms.
Account
What do you need from me to open an account?
Nothing. You solve a simple captcha and get a random 32 character account code. No email, phone, name or ID.
I lost my account code. Can you reset it?
No. We only keep a one-way hash of the code, so nobody can look it up or reset it. If it is lost, the account is lost. Save it in a password manager.
Can I have more than one card?
Yes. Order as many as you need, for example one per subscription. Up to 3 cards can wait for a first deposit at the same time.
Funding
How do I fund a card?
Open your card and pick the Any coin tab (ETH is recommended). Choose your coin, send the exact amount shown and it loads onto your card by itself. Already hold USDT on Ethereum? The USDT direct tab takes it as it is.
What does it cost?
A one-time card fee of $10.00, taken from the first deposit, plus 3.5% on every deposit and the Ethereum network fee at cost. No monthly fee. When you spend, the card issuer charges its own small fees, such as $0.30 on purchases under $50 and a currency fee abroad; the full list is in the Terms.
Is there a minimum?
At least $25.00 has to reach the card after fees. A smaller deposit waits at the address and loads together with the next one.
Can I pay with USDT on Tron, BSC or another chain?
Yes, through the Any coin tab, which gives you an address on the right network. The USDT direct address is for USDT on Ethereum only, so never send other networks there: those funds cannot be recovered.
What if the Ethereum network fee is high?
Your deposit is safe. If moving it would cost more than the network fee limit, it waits at the address and loads by itself once fees come down. The calculator warns you before you send.
What if I never fund a card I ordered?
It expires after 72 hours and nothing is charged.
Using the card
Where does it work?
Online, wherever Visa or Mastercard prepaid cards are accepted. Some merchants refuse prepaid cards in general.
What do I enter as billing address?
Open Card details on the card page. It shows the name and billing address that belong to the card. Use those at checkout.
A shop asks for a 3-D Secure code.
Open the card and tap 3-D Secure. The code appears there. If you linked Telegram, @AnonVisaApp also tells you when a code is waiting.
Can I freeze my card?
Mastercard cards can be frozen and unfrozen at any time from the card page. Deposits made while frozen are held and loaded after you unfreeze.
Support
How do I reach you?
Open a ticket from your dashboard, or message @AnonVisaApp on Telegram and press Support. A real person answers, 24/7. We never ask for your account code or card number.